Trade Home Delivery

Our home delivery solution ensures your business remains profitable by adding new revenue streams. Adapt to social distancing and keep providing the best possible health outcomes direct to your pet owners and farmers.

Welcome to Connect Home
Delivery by Covetrus.

Our home delivery solution ensures your business remains profitable by adding new revenue streams.
Adapt to social distancing and keep providing the best possible health outcomes direct to your pet owners and farmers.

How it works

Now your loyal customers can seamlessly connect with your business to receive exactly what they need, when they need it all from the comfort of their own home. We understood the need to develop a fast and effective solution to the issues facing the trade sector across the United Kingdom.  

In-line with VMD guidelines, we are now offering you this critical, albeit, temporary solution enabling you to process orders remotely and have them delivered direct to your customers, including prescription treatments.

With Covetrus Home Delivery there’s no need to maintain high stock levels. Connect Web is your free online ordering portal created by our team of in-house developers. It gives pet owners access to thousands of their favourite Covetrus pharmaceuticals, flea and tick treatments, food and lots more.  

Our IT Customer Support Team will arrange for an initial log in for your team and get you up and running as quickly as possible. 

Start marketing

   Begin advertising the Home Delivery service to your pet owners through email, text or social media.

Place an order

Take a customer order by phone or email and place the order in your Connect Web ordering portal.

We’ll deliver it

Once it’s placed, our team will process, pick, pack and ship the order.

Billing

  • Covetrus UK may not be held responsible for any transactions between your business and the end customer.
  • All billing and associated costs, refunds or damages must be managed by your business.
  • All transactions will incur a shipping fee.
  • For rebate purposes, prescriptions and delivery will be billed as separate line items on your invoice.


Open for orders.

Connect Home Delivery is live and accepting orders.
To begin using the system, please fill out the relevant form below.

Current customers


If you are already a Covetrus customer please fill out the form below to get set up with your Home Delivery account.

New to Covetrus


If you are new to Covetrus, please fill out this new customer application form below and we’ll set you up.

  • By clicking this box, you acknowledge and accept the standard home delivery services terms and conditions and therefore assume all responsibility for the billing process [and the collection of monies] towards your customer. Covetrus cannot accept any returns from your customer unless the return is related to a damaged product. You also agree to allowing our use of emails provided in the form and addresses given for shipping purposes as per our GDPR statement set forth at www.covetrus.co.uk/terms-conditions/
  • By clicking this box you acknowledge that you have obtained consent from your customers to utilize this service, and that all personal information provided shall be in accordance with the terms of the UK Data Protection Legislation and the Covetrus Privacy Policy available at www.covetrus.co.uk/privacy-policy.
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To read more about how Covetrus handles your personal data, read more in our Privacy Policy