Direct by Covetrus

Direct Dispense by Covetrus fulfils healthcare plans through a practice’s wellness provider, offering a next day service that enhances customer satisfaction & compliance while reducing the administrative burden on practices.

Direct by Covetrus. Delivering Care, Direct to Your Customer

A single, flexible programme built for modern practices and partners. Choose Direct Dispense, Direct Nutrition, or Direct to Farm, or combine them to fit your needs. Next-day fulfilment keeps owners on plan and puts products where they’re needed, fast. 

Why Direct by Covetrus? 

Direct by Covetrus helps practices improve compliance and client satisfaction with next-day home delivery for healthcare plans and chronic medications. It reduces administrative and inventory pressures through streamlined, clinic-light workflows, while opening up new revenue opportunities by scaling nutrition sales with over 2,700 SKUs available today and delivered to customers’ doors tomorrow. For farm clients, Direct ensures frictionless service by shipping products direct to the farm the very next day, saving time and boosting efficiency. 

The Three Direct Pillars 

Direct Dispense

Deliver healthcare plans & chronic medications direct to pet parents with a next-day service. Practices see less admin, better on-plan adherence, and happier clients. Orders flow via your wellness provider (e.g., PetsApp) and are fulfilled silently by Covetrus with tracked delivery. 

Direct Nutrition

Unlock incremental revenue with 2,700+ pet nutrition SKUs at your fingertips today and at your customer’s door tomorrow, ideal for wellness plans and repeat purchases. 

Direct to Farm

Have farmers’ orders delivered next day, direct to the farm, cutting travel and storage burdens while protecting treatment timelines. 

How It Works 

Select your programme(s): Choose Direct Dispense, Direct Nutrition, Direct to Farm, or a combination. 

Connect workflows: For Direct Dispense, orders are placed via the practice’s wellness provider (e.g., PetsApp); Covetrus fulfils as a silent partner. 

Deliver & delight: Next-day shipments to homes or farms; clinics reduce admin and inventory while owners stay on plan. 

What You Get

Next-day delivery with tracked shipping to home or farm, reduced clinic admin with less on-site stock, seamless ordering through wellness-plan integration like PetsApp for Direct Dispense, and access to over 2,700 nutrition SKUs ready to ship.

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